Legal

Privacy Policy

How we collect, use, and protect your personal data.

Last updated: March 2026

1. Who We Are

This privacy policy applies to UBRIGHTEN WEDDING LIGHTS LIMITED (Company No. 16844893), trading as "UBrighten Wedding Lights". Our registered address is 21 Butely Road, Luton, England, LU4 9HE.

For any data protection queries, please contact us at info@ubwedlux.com.

2. Data We Collect

We may collect the following personal data:

  • Contact forms and enquiries: Name, email address, phone number, wedding date, venue details, and your message.
  • Bookings: All of the above plus billing address, event details, and payment information (processed securely by Stripe).
  • Analytics: Anonymous usage data including pages visited, time spent, browser type, device type, and referring URLs via Google Analytics 4.
  • Cookies: Essential session cookies, analytics cookies (with your consent), and cookie preference cookies. See our Cookie Policy for full details.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide quotes
  • Process and manage your bookings
  • Send booking confirmations and important service updates
  • Improve our website and services through anonymised analytics
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: Processing necessary to fulfil a booking or enquiry you have made.
  • Legitimate interest: To improve our services, respond to enquiries, and ensure website security.
  • Consent: For analytics cookies and optional marketing communications. You can withdraw consent at any time.
  • Legal obligation: To comply with applicable laws, such as tax and accounting requirements.

5. Data Sharing

We do not sell your personal data. We may share it with the following trusted third-party services:

  • Stripe — Payment processing. Stripe acts as an independent data controller for payment data. Stripe Privacy Policy.
  • Resend — Transactional email delivery for booking confirmations and enquiry responses.
  • Google Analytics 4 — Anonymised website usage analytics (only with your consent). Google Privacy Policy.
  • Supabase — Secure database hosting for enquiry and booking records.

6. Data Retention

We retain personal data as follows:

  • Enquiries: Up to 24 months after initial contact, or until you request deletion.
  • Booking records: 7 years for tax and legal compliance, after which they are securely deleted.
  • Analytics data: Anonymised and retained according to Google Analytics retention settings (14 months by default).
  • Cookie consent records: 12 months from the date of consent.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
  • Right to restrict processing: Request that we limit how we use your data.
  • Right to data portability: Request your data in a machine-readable format.
  • Right to object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@ubwedlux.com.

8. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

For any questions about this privacy policy or your personal data, please contact us:

  • Email: info@ubwedlux.com
  • Phone: +44 7397 602921
  • Address: 21 Butely Road, Luton, England, LU4 9HE